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Owned and operated by Ageless Abode, our team is ready to answer questions about mobility products, adjustable beds, and more.
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Frequently Asked Questions
How long does shipping take?
Most orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI). Larger items like patient lifts and adjustable beds may require freight delivery, and our team will keep you informed every step of the way.
Can I track my order after it ships?
Once your order ships, you will receive a confirmation email with a tracking number so you can follow your delivery in real time. If you have any questions about your shipment, our support team is happy to help.
What is your return policy?
We offer 30-Day Returns on eligible items. If a product does not meet your needs, please review our Return Policy for full details on eligibility, condition requirements, and how to start the return process.
Can I exchange a product for a different model?
If you need a different size or model of an adjustable bed, wheelchair, or mobility scooter, please contact us within 30 days of receiving your order. Our team will walk you through the exchange process and help you find the right fit.
How do I choose the right mobility product for my needs?
Selecting the right patient lift, electric wheelchair, or mobility scooter depends on factors like weight capacity, intended use, and living space. Our team can guide you through the options to help you find a product that supports your comfort and independence at home.
Do your adjustable beds require special assembly?
Most of our adjustable beds arrive with straightforward setup instructions designed for in-home assembly. Some models include white-glove delivery options. Feel free to contact us before purchasing so we can explain what to expect for the specific model you are considering.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Prompt Responses
Our support team replies to every inquiry within one business day so you are never left waiting.
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Your personal information is protected with industry-standard encryption at every step of your experience.
Compassionate Care
We treat every customer like family, offering patient guidance to help you find the right accessibility solution.
Reliable Delivery
Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI), backed by careful handling of every item.
